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Refund and Returns Policy

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Refund and Returns Policy
EVERYDAY MART
📞 Contact Number: 9712672450
📧 Email: info@mahadevbook2.xyz

At EVERYDAY MART, we are committed to delivering quality products and ensuring customer satisfaction. This Refund and Returns Policy outlines the conditions under which returns, exchanges, or refunds may be accepted.

1. Product Returns

You may return eligible items under the following conditions:

  • The product must be returned within 7 days of purchase

  • It must be unused, unopened, and in its original packaging

  • A valid proof of purchase (receipt or invoice) must be provided

  • Certain items such as perishable goods, personal care products, or items marked as “final sale” may not be eligible for return

2. Damaged or Defective Products

If you receive a damaged or defective product:

  • Please notify us within 48 hours of purchase or delivery

  • Provide photos and a brief description of the issue

  • After verification, we may offer a replacement, exchange, or full refund as applicable

3. Refunds

  • Approved refunds will be processed to the original payment method

  • Refunds may take 5–7 business days to reflect in your account depending on your bank or payment provider

  • Cash purchases may be refunded in cash or store credit, subject to availability

4. Exchanges

  • Exchanges are allowed only for eligible products of equal or higher value (price difference to be paid by the customer)

  • All exchange requests must follow the same conditions as returns

5. Non-Returnable Items

We do not accept returns for:

  • Perishable goods (e.g., dairy, vegetables, frozen items)

  • Health and hygiene products (e.g., opened cosmetics, undergarments)

  • Items without original packaging or damaged due to misuse

6. How to Initiate a Return or Refund

To start the return or refund process:

  • Call us at 📞 9712672450 or email us at 📧 info@mahadevbook2.xyz

  • Mention your order or receipt number and reason for return

  • Our team will guide you through the next steps

7. Policy Updates

We reserve the right to modify this Refund and Returns Policy at any time. Updates will be posted in-store and/or on our official communication channels.

Contact Us

For further assistance, please reach out to:
📞 9712672450
📧 info@mahadevbook2.xyz

Thank you for shopping with EVERYDAY MART. We appreciate your trust and strive to make every experience a positive one.